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My Bill Of Rights

As users of the mental health services I believe we should have the following rights …

  • To be treated with respect and dignity
  • To receive help when we need it
  • To be consulted in our own treatment and be a central part of the care team
  • To be listened to and taken seriously
  • To suggest new options and not have them dismissed without serious discussion
  • To change psychiatrist, key worker, OT or psychologist if the relationship in not helpful
  • To have the opportunity to work on issues that affect our mental health through counselling and/or therapy.
  • To have all out concerns and complaints listened to and acted upon
  • To have some consistency in our care – it’s difficult to build up a relationship with a professional if they keep changing.
  • To be given information about our ‘condition’, treatment options and alternative lines of thought.
  • To have our carers, or someone close to us, involved in decision making if we choose.
  • To have access to appropriate crisis support 24/7
  • To be able to choose alternatives to admission into hospital – including small crisis homes, respite and support in our own homes.
  • To have a care plan, which we co-wrote, that is individual to us and helps us move forward.
  • To be supported by an advocate (and to be told what services are available)
  • To get a second opinion from an independent specialist if we feel we need one.
  • To have information on medication easily available and thus have to power to choose which options we are happy with.
  • To be able to refuse a specific treatment and be allowed to follow other paths to recovery.
  • To have the opportunity to be centrally involved in planning and supervising the mental health services.
  • To have access to the arts, sports and recreational facilities as therapeutic means.
  • To make an ‘Advance Directive’ outlining how we want to be treated when unwell and to have it adhered to as much as possible.
  • To have an understanding and compassionate mental health service which enables us to heal.

This list in not exhaustive but outlines some of the things I think are important.

Rachel Studley © 2002